An agent that makes things up is worse than no agent, because people believe it. Grounding is how you stop the guessing and point the agent at your real Microsoft 365 data instead. Watch the walkthrough, then skim the recap below.
▶ Configuring your Copilot Chat declarative agent capabilities on the Microsoft 365 & Power Platform Community channel. Open on YouTube.
What you’ll see
Grounding connects an agent to trusted knowledge so its answers come from your content, not the model’s imagination. This walkthrough wires an agent into the sources your organization already lives in.
- SharePoint and OneDrive for documents, sites, and files
- Teams conversations for the knowledge that lives in chats and channels
- Email and shared mailboxes for context buried in messages
- People intelligence so the agent understands who is who in the org
The takeaway: reliable answers come from good sources. Scope the agent to the right data and its confidence becomes trustworthy.
Resources
Have questions or want to share what you're building? Connect with me on LinkedIn or check out more on The Manifest.